RAHMAT, R. N. A.; AMIN, A. N. Analisis Pengukuran Kinerja RSUD Syekh Yusuf Melalui Perspektif Pelanggan Dengan Metode Balanced Scorecard . KOLONI, [S. l.], v. 5, n. 3, p. 3490–3500, 2026. DOI: 10.31004/koloni.v5i3.1369. Disponível em: https://koloni.or.id/index.php/koloni/article/view/1369. Acesso em: 2 oct. 2026.